Account and security

Use the "Forgot password" link on the sign-in screen. We will email you a one-time link that lets you set a new password; the link expires after a short time for security reasons. If you do not receive the email within a minute or two, please check your spam folder before requesting another.

Yes. You can be signed in on as many devices as you like; signing in on a new device does not sign you out of the others. Changing your password in your account security settings signs you out on every other device, so if you think someone else has access to your account, change it and contact us.

Closing your account immediately disables sign-in and removes your profile from the platform. We retain only the information we are legally required to keep (for example, transaction records for tax purposes) and delete or anonymise the rest in line with our Privacy Policy.